AIVideosUGCTrust & Safety
Trust and Safety for AI Product Content
Trust and safety for AI content starts with who it's for: AIVideosUGC is built for stores making content about their own products. Here is what that means for your uploads, your results and the people who see them.
What AIVideosUGC is for
AIVideosUGC helps online stores turn their own product photos into short video ads and store-ready images. Use it for products you sell or are allowed to promote, on your store, marketplaces and social channels.
What we decline
Requests that involve celebrities or public figures, brand logos or trademarks you don't own, or large amounts of text may be declined. We also don't allow content that impersonates real people, misleads buyers, sexualizes anyone, targets minors or promotes harm.
Your uploads and results
Your uploads and results stay in your account and are not shown publicly. Only upload photos you own or have permission to use, and check every result against your real product before you publish it.
Using AI content in ads
Show what your product really does. Add prices, dates and claims yourself in your design or ad tool so they are exactly right, and follow each platform's rules, including any rules about labeling AI-generated content.
Report a problem
If you see content made with AIVideosUGC that breaks these rules, or you think your rights have been affected, email [email protected] with the details. We aim to reply within two business days.
FAQ
Questions
Can I download the product assets made in my account?
Yes. Download the photos and videos from your signed-in account; review source-photo rights and each platform’s rules before publishing.
Are my uploads used to show other customers?
No. Your uploads and results stay in your account and are not shown publicly.
What should I check before publishing AI-generated product content?
Compare the result with your product, add accurate prices and claims in your editor, and follow the destination platform’s rules for labeling AI-generated content.
Where should I check content and data-use rules?
Use the current Privacy, Terms, Content, and Refunds pages for policy details; this FAQ only states account-scoped storage and failed-job credit returns.
Keep going
Where to go next
See what you can make
Upload a product photo and try a template.
Plans from $24.50 a month. You see the credit cost before every job, and if a job fails its credits go back to your balance.